πŸ”Privacy Policy

This Privacy Policy outlines how Wayru Wi-Fi ("we", "us", or "our") collects, uses, and protects the personal information of users who access and use our mobile app. By creating an account and using our app, you agree to the practices described in this policy.

Information We Collect

We collect the following personal information when you create an account on the Wayru Wi-Fi app:

  • Name

  • Last name

  • Email

  • Age

  • Gender

  • Location

This information enhances your app experience and provides targeted ads that align with your preferences. We will retain the information that we request and use it as described in this privacy policy.

The app uses third-party services that may collect information to identify you.

Link to the privacy policy of third-party service providers used by the app:

  • Google Play Services

  • Apple App Store

  • AdMob

  • IronSource

How We Use Your Information

We use the collected information to:

  • Improve and personalize your app experience.

  • Enhance the effectiveness of our advertising campaigns.

  • Understand user preferences and trends for app optimization.

  • Improve and personalize our app.

  • Understand and analyze how you use our app.

  • Develop new features and functionalities.

  • Communicate with you to provide updates and other information about the app.

  • For customer service purposes.

  • Find and prevent fraud.

Log Data

We inform you that whenever you use our Service, in the case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device's Internet Protocol (β€œIP”) address, device name, operating system version, the app's configuration when utilizing our Service, the time and date of your use of the Service, and other statistics.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform users of this service that these third parties have access to their personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

User-Generated Content

The Wayru Wi-Fi app allows users to share Wi-Fi network information. This shared data becomes the property of Wayru, Inc. and is used to enhance our network offerings.

Data Security

We prioritize the security of your information and implement robust security measures, including blockchain technology, to protect your data.

We value your trust in providing us with your personal information. Thus, we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Cookies and Tracking

Our app may use cookies to enhance user experience and collect usage data. You can manage your cookie preferences within the app settings.

CCPA Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents possess certain rights, including the ability to:

  • Ask businesses collecting their personal data to reveal the categories and specific pieces of data collected.

  • Request the deletion of personal data held by businesses.

  • Opt out of the sale of their personal data.

We are committed to responding to your requests within 90 days. To exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to ensure you are fully informed about your data protection rights. Every user holds the following entitlements:

  • The Right to Access: You can request copies of your data, and we may charge a small fee for this service.

  • The Right to Rectification: You can request corrections to any inaccurate information and completion of incomplete data.

  • The Right to Erasure: Under certain conditions, you can request the erasure of your data.

  • The Right to Restrict Processing: Under certain conditions, you can request that the processing of your personal data be restricted.

  • The Right to Object to Processing: You can object to the processing of your personal data under certain conditions.

  • The Right to Data Portability: Under certain conditions, you can request the transfer of your collected data to another organization or directly to you.

We are committed to responding to your requests within 90 days. To exercise any of these rights, please get in touch with us.

Requesting Data Deletion

Your Right to Data Deletion: We understand the importance of your privacy and offer you the ability to request the deletion of your personal information from our systems. This right ensures that you can have your information removed from our records, except where we must retain it by law or for legitimate business purposes.

How to Request Data Deletion:

  1. Submit Your Request: To request the deletion of your personal data, please email us at privacy@wayru.io. Include all relevant details to help us process your request efficiently, such as your full name, email address associated with your account, and any specific data you wish to be deleted.

  2. Verification Process: We will verify your identity upon receiving your request to protect your data from unauthorized access and fraudulent deletion requests. You may be required to provide additional identification information to confirm your identity.

  3. Processing Your Request: After verifying your identity, we will delete your data from our active databases and any backup systems where applicable. This process will be completed following applicable laws and within a timeframe that allows for thorough removal.

  4. Notification of Deletion: Once your data has been successfully deleted, we will email you to confirm that your personal information has been removed from our systems.

Exceptions to Deletion: In some instances, we may not be able to fully delete your information due to legal requirements or other significant obligations. If such circumstances arise, we will inform you why we cannot comply with your deletion request.

If you have any further questions or concerns about how to request data deletion or your privacy rights, please do not hesitate to contact us at privacy@wayru.io.

This Service may contain links to other sites. You will be directed to that site if you click on a third-party link. Note that we do not operate these external sites. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for any third-party sites or services' content, privacy policies, or practices.

Children’s Privacy

These Services are not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us so that we can take the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Therefore, we recommend that you review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Terms and Conditions

Your App use is also governed by our Terms and Conditions, which can be found here.

Contact Us

If you have any questions or concerns about data privacy, please get in touch with us at hi@wayru.io.

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