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  1. CASE STUDY

United Nations

Juan Montalvo Refugee Community Pilot Network in Ecuador with UNHCR

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Last updated 4 months ago

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UNHCR assessments in Ecuador's top refugee neighborhoods revealed a lack of stable internet due to high costs and infrastructure gaps, hindering digital inclusion.

In response to a request from UNHCR, a solution was proposed for the connectivity challenges facing sectors housing thousands of refugees in Ecuador. This initiative underscores our commitment to bridging the digital divide and providing internet access to underserved communities.

One such community is Juan Montalvo in Guayaquil, where collaborative efforts are making a meaningful impact on the lives of residents, including refugees and locals experiencing economic hardships.

Information about the Pilot Deployment

UNHCR's Digital Innovation program supported the deployment of this pilot network, which the Grand Duchy of Luxembourg funded, expanded, and made self-sustainable by Wayru.

  • 🌎 Place: Guayaquil - Ecuador

  • 📍Sector: Juan Montalvo

  • ⏰ Duration: January 1, 2023 → January 1, 2024

  • 📶 WiFi Zones: 20

  • 📡 Hotspots Deployed: 42

  • 💜 Estimated Daily Users: 2,500

We witnessed remarkable outcomes that exceeded expectations over 24 months of delivering free internet service to the community. These achievements are not only encouraging but also affirming our belief that networks can indeed become self-sustaining. Furthermore, they underscore the significant demand within the community for internet connectivity.

Year 1 Results

Year 2 Results

Learn more:

Unique Users Connected: 63,693

Max Daily Users: 3,276

Total MB Consumed: 368,025,017

Highest Daily MB Consumed: 23,821,227

Average Daily MB Traffic per AP: 16,976

Top Traffic Hours: 9 to 10 PM

Unique Users Connected: 89,476

Max Daily Users: 4,199

Total MB Consumed: 868,995,776

Highest Daily MB Consumed: 40,122,340

Average Daily MB Traffic per AP: 21,976

Top Traffic Hours: 9 to 10 PM

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'Network Guardians' help to bridge gender digital gap in Ecuadorian neighbourhood | UNHCRUNHCR
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Desiree Nuñez at Juan Montalvo, Guayaquil - Ecuador.